Frequently Asked Questions
Everything you need to know about shopping with Japan Clothing
Do you ship internationally from Japan?
Yes, we ship to over 50 countries worldwide using premium couriers like DHL and FedEx to ensure your authentic Japanese apparel arrives safely.
How do I determine my size in Japanese clothing?
Japanese sizing typically runs smaller than Western sizing. We provide a detailed measurement chart on every product page; we recommend sizing up if you are between sizes.
What is your return policy?
We accept returns within 30 days of delivery, provided items are unworn and have their original tags attached. Please note that international return shipping costs are the responsibility of the customer.
Are the products authentic and made in Japan?
We curate a mix of traditional and modern streetwear. Items labeled 'Made in Japan' are crafted locally by artisans, while other designs are conceptualized in Tokyo and produced to our high quality standards.
How long will it take to receive my order?
Standard international shipping typically takes 7-14 business days, while express shipping options usually arrive within 3-5 business days after processing.
Will I have to pay customs duties or taxes?
Import duties and taxes are not included in the item price and vary by country. These charges are determined by your local customs office and are the responsibility of the recipient.